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Australian competition and consumer COMMISSION (accc)


Product Safety Australia

 
 
 

Recall information last updated February 27, 2024

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Australian competition and consumer COMMISSION (accc)


Product Safety Australia

 
 
 

Recall information last updated February 27, 2024

Recall number
DAL351A
Campaign number
DAL351A
Original published date
15 February 2024


Make
KAWASAKI
Model
23-24MY ZX400P/S (Kawasaki NINJA ZX-4R)
Year Range
2023-2024
Affected units
160
Variant Applicability
All variants within this model range.


What are the defects?
On certain eligible units, the existing drain holes do not allow the frame to drain moisture
completely after riding in the rain or after washing the motorcycle.


What are the hazards?
Paint delamination caused by abnormal corrosion may occur.


What should consumers do?
Owners of affected vehicles can contact their authorised Kawasaki dealer to schedule an
appointment to have the work carried out free of charge.


Supplier details
Kawasaki Motors PTY LTD


Who should owners/operators contact for more information?
Your original sales dealership or preferred authorised Kawasaki dealership.


Dealer Locator Link
https://www.kawasaki.com.au/en-au/purchase-tools/dealer-locator


Kawasaki Public Website
www.kawasaki.com.au

 

Recall number
DAL411L
Campaign number
DAL411L
Original published date
15 February 2024


Make
KAWASAKI
Model
24MY KX450M/N (Kawasaki KX450)
Year Range
2024
Affected units
405
Variant Applicability
All variants within this model range.


What are the defects?
On some eligible units, engine vibration or usage in specific conditions may lead to stress
concentration on the frame due to manufacturing welding variations.


What are the hazards?
There is a risk that this condition may result in damage to the frame.


What should consumers do?
Owners of affected vehicles can contact their authorised Kawasaki dealer to schedule an
appointment to have the work carried out free of charge.


Supplier details
Kawasaki Motors PTY LTD


Who should owners/operators contact for more information?
Your original sales dealership or preferred authorised Kawasaki dealership


Dealer Locator Link
https://www.kawasaki.com.au/en-au/purchase-tools/dealer-locator


Kawasaki Public Website
www.kawasaki.com.au

 

Recall number
TBC
Campaign number
DBL250A
Original published date
13 November 2023

 

Make
KAWASAKI
Model
22-23MY JT1500V/W/X (Jet Ski Ultra 310)
Year Range
2022 - 2023
Affected units
336
Variant Applicability
All variants within this model.

 

What are the defects?
Due to variations in the manufacturing process, the splices of the main harness may not be sufficiently sealed and could allow water intrusion.


What are the hazards?
This may cause corrosion of the main harness resulting in poor transmission of electrical power. Use in this condition could result in the engine stalling.

 

What should consumers do?
Owners of affected personal watercraft’s can contact their authorised Kawasaki dealer to schedule an appointment to have the work carried out free of charge.

 

Supplier details
KAWASAKI MOTORS PTY LTD
Who should owners/operators contact for more information?

 

Contact name
Authorised Kawasaki Dealer
Contact email
info@kawasaki.com.au

Recall number
TBC
Campaign number
DBL212A
Original published date
03 November 2023

Make
KAWASAKI
Model
22-23MY JT1500V/W/X/Y/Z (Jet Ski Ultra 310 & Ultra 160LX)
Year Range
2022 - 2023
Affected units
389
Variant Applicability
All variants within this model.

 

What are the defects?
Rainwater can collect in the engine compartment if the watercraft is stored outside uncovered.


What are the hazards?
This can result in the engine compartment filling with water.

 

What should consumers do?
Owners of affected personal watercrafts can contact their authorised Kawasaki dealer to schedule an appointment to have the work carried out free of charge.

 

Supplier details
KAWASAKI MOTORS PTY LTD
Who should owners/operators contact for more information?

 

Contact name
Authorised Kawasaki Dealer
Contact email
info@kawasaki.com.au

Recall number
2023/19764

Original published date
8 June 2023

 

Product description
An accessory windscreen which can be fitted to the Kawasaki Ninja 400 (Model EX400G/L) motorcycle upon original sale or an aftermarket part.
Part number: 99994-1045 

 

What are the defects?
This accessory is non-compliant and does not meet the safety specifications of Australian Design Rule 8/01 - Safety Glazing Material, the windshield may have inadequate visibility under normal operating conditions.


What are the hazards?
The windscreen tint is too dark and does not meet the visibility requirements of Australian Design Rule 8/01.


What should consumers do?
Contact your nearest Kawasaki dealer to arrange for the windscreen to be replaced.

If the consumer still has their originally fitted windscreen for the motorcycle, the original windscreen will be refitted free of charge.
If the consumer does not have an originally fitted windscreen for the motorcycle, an original windscreen will be supplied and fitted free of charge.
In both cases, a full refund will be provided for the recalled accessory windscreen.  

For further information, contact Kawasaki by phone 02 9684 2585, email info@kawasaki.com.au, or your closest dealer using the dealer locator.

Recall number
REC-005600
Campaign number
DAK910A
Original published date
16 January 2023

Make
KAWASAKI
Model
22MY ZX1002P (Ninja H2SX)
Year Range
2021 - 2022
Affected units
40
Variant Applicability
All variants within this model

 

What are the defects?
A programming defect in the multi-function meter may cause the display to restart unexpectedly whilst in use. If this occurs, the speedometer or neutral indicator may not display as intended resulting in the rider unable to determine the speed of the vehicle.


What are the hazards?
If the rider is unable to determine the operating speed, it may increase the risk of an accident, causing injury or death to the rider(s) and/or other road users.

What should consumers do?
Owners of affected vehicles can contact their authorised Kawasaki motorcycle dealer to schedule an appointment to have the work carried out free of charge.

Supplier details
KAWASAKI MOTORS PTY LTD
Who should owners/operators contact for more information?
Contact name
Authorised Kawasaki Dealer
Contact email
info@kawasaki.com.au

Click here for more information.

Recall number
REC-005601
Campaign number
DAL030A
Original published date
12 January 2023

Make
KAWASAKI
Model
22-23MY ZR1000H (Z1000)
Year Range
2021 - 2023
Affected units
21
Variant Applicability
All variants within this model

 

What are the defects?
Due to a manufacturing defect, the passenger seat strap may break during use and the occupant may lose balance.


What are the hazards?
If the passenger seat occupant loses balance while the vehicle is in motion, there is a risk they may fall off the vehicle or destabilise the rider leading to an accident resulting in injury or death to the rider, passenger or bystanders.

What should consumers do?
Owners of affected vehicles can contact their authorised Kawasaki Motorcycle dealer to schedule an appointment to have the repairs performed, free of charge.

Supplier details
KAWASAKI MOTORS PTY LTD
Who should owners/operators contact for more information?
Contact name
Authorised Kawasaki Dealer
Contact email
info@kawasaki.com.au

Click here for more information.

Recall number
REC-005599
Campaign number
DAK730A
Original published date
10 January 2023

Make
KAWASAKI
Model
15-17MY H2/R, 17-22MY H2R/CARBON, 18-21MY H2SX/SX SE+, 19-22MY H2/CARBON, 20-23MY ZH2, 22MY H2SX
Year Range
2014 - 2022
Affected units
754
Variant Applicability
All variants within this model

 

What are the defects?
Due to a manufacturing issue, the plunger in the camshaft chain tensioner may deteriorate over time and could become locked. This could result in an unexpected loss of vehicle power.


What are the hazards?
A reduction in expected performance and/or loss of vehicle power while riding could increase the risk of an accident and injury or death to rider(s) and other road users.

What should consumers do?
Owners of affected vehicles can contact their authorised Kawasaki motorcycle dealer to schedule an appointment to have the work carried out free of charge.

Supplier details
KAWASAKI MOTORS PTY LTD
Who should owners/operators contact for more information?
Contact name
Authorised Kawasaki Dealer
Contact email
info@kawasaki.com.au

Click here for more information.

Recall number
2022/19368
Campaign number
DBK382A
Original published date
6 January 2022

Make
KAWASAKI
Model
20-21MY JT1500S/T (STX160X & STX160LX)
Variants
JT1500SLF, JT1500TLF, JT150SMFNN, JT1500TMFNN
Year Range
2020 - 2021
Affected units
404
Variant Applicability
All variants within this model

 

What are the defects?

On units of 2020 and 2021 Jet Ski STX160X (JT1500S), and STX160LX (JT1500T) models, there is the potential for the front storage compartment lid and fixings to be damaged under certain riding conditions such as riding in rough water, riding through waves etc.

What are the hazards?

In these conditions water can be forced under the lid placing excessive pressure on the lid and fixings causing damage to them Continued use with damaged parts could cause the lid to become detached and impact the rider, potentially causing an accident which may lead to serious injury or death.
What should consumers do?

Consumers should stop operating their watercraft immediately. Kawasaki Motors will notify all affected owners by direct letter or email and advise them to make an appointment for repair.


Supplier details
KAWASAKI MOTORS PTY LTD
Who should owners/operators contact for more information?

 

Consumers are urged to contact their nearest Authorised Kawasaki dealer by using the following link:

https://kawasaki.com.au/dealer-locator/
or alternatively contact Kawasaki Motors Pty Ltd by using the following link:

https://kawasaki.com.au/faqs/

 

Click here for more information.

Recall number
REC-004992
Campaign number
DAK470A
Original published date
4 November 2021

Make
KAWASAKI
Model
EJ800B
Year Range
2019 - 2021
Affected units
45

 

What are the defects?
The exhaust pipe mounting nuts may not have been sufficiently tightened during production. The nuts may become loose and/or the nuts and collar of the exhaust pipe may fall off.


What are the hazards?
A loss of the collar of the exhaust pipe during operation increases the risk of an accident, causing injury or death to the rider and/or passenger or other road users.


What should consumers do?
Owners can return the affected vehicle/s to their original selling dealer if possible, or alternately, to an authorised Kawasaki motorcycle dealership so that the recall may be completed.\

 

For more information click here.

Recall number
REC-004947
Campaign number
DAK483A
Original published date
13 September 2021

Make
KAWASAKI
Model
20-21MY ZR1000K (Z-H2),20-21MY ZX1002B/D (H2 SX), 21MY ZX1002J (H2), 21MY ZX1002L/N (ZX10R/RR)
Year Range
2020 - 2021
Affected Units
295
Variant applicability
All variants within this model

 

What are the defects?
Due to improper assembly of the oil pressure relief valve it may fail and the engine may become insufficiently lubricated. This may result in a reduction of engine performance and a possible engine seizure, this could also lead to the rear wheel locking-up.

What are the hazards?
A loss of performance or engine seizure could result in the operator losing control of the vehicle. This increases the risk of an accident, which may cause injury or death to rider and/or passenger or other road users.

What should consumers do?
Owners should return the affected vehicle/s to their original selling dealer if possible, or alternately, to an authorised Kawasaki motorcycle dealership so that the recall may be completed.

However, should the oil pressure warning indicator become illuminated during riding, the engine should be stopped immediately, and the motorcycle not ridden any further.


Supplier details
KAWASAKI MOTORS PTY LTD
Who should owners/operators contact for more information?
Contact name
Local authorised Kawasaki dealer

 

Click here more more information.

Recall number
REC-001705
Campaign number
DAK520A
Original published date
10 September 2021

Make
KAWASAKI
Model
18-21MY ZX1002B/D (Ninja H2 SX)
Variants
ZX1002BJF, ZX1002BMFNN, ZX1002DKF, ZX1002DLF
Year Range
2017 - 2021
Affected units
123
Variant Applicability
All variants within this model

 

What are the defects?
The rear axle housing may not meet manufacturing specifications and may fail. If this occurs it may cause the rear wheel to lock up and result in a loss of vehicle control.

What are the hazards?
A loss of vehicle control will increase the risk of an accident, causing injury or death to rider and/or passenger or other road users.

What should consumers do?
Owners should return the affected vehicle/s to their original selling dealer if possible, or alternately, to an authorised Kawasaki motorcycle dealership so that the recall may be completed.

Supplier details
KAWASAKI MOTORS PTY LTD
Who should owners/operators contact for more information?
Contact name
Authorised Kawasaki Dealer
Contact email
info@kawasaki.com.au

Click here for more information.

For further information, consumers can contact their nearest Authorised Kawasaki dealer by using the following link Dealer Locator or contacting Kawasaki Motors Pty Ltd at Corporate Contact Info.

For further information, consumers can contact their nearest Authorised Kawasaki dealer by using the following link Dealer Locator or contacting Kawasaki Motors Pty Ltd at Corporate Contact Info.